Privacy Policy

StartUpz Coworking Space ("StartUpz", "we", "us", or "our") operates the website startupzcoworking.space and the Members Portal at members.startupzcoworking.space. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

We collect the following categories of personal information:

• Account Information: Name, email address, phone number, and profile picture — collected when you register or sign in via Google or Facebook.
• Membership & Billing Data: Membership plan selections, payment records, and transaction history.
• Usage Data: Pages visited, features used, session duration, and IP address.
• Communications: Messages sent through our contact forms or support channels.
• Workspace Activity: Check-in/check-out times, workspace bookings, and attendance records.

Our Members Portal supports sign-in through Google and Facebook OAuth. When you choose to sign in with these services:

• We receive your name, email address, and profile picture from the OAuth provider.
• We do not receive your Google or Facebook password.
• We do not post on your behalf or access your contacts.
• The information received is used solely to create and manage your StartUpz member account.

You may revoke StartUpz's access to your Google or Facebook account at any time through your respective account settings.

We use cookies and similar tracking technologies to:

• Maintain your login session across pages.
• Remember your preferences and settings.
• Analyze website traffic and usage patterns.
• Improve the performance and security of our platform.

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for up to 7 days to keep you signed in. You can control cookie behavior through your browser settings; however, disabling cookies may affect the functionality of the Members Portal.

We use the information we collect to:

• Create and manage your member account.
• Process membership subscriptions and payments.
• Manage workspace bookings and reservations.
• Send transactional emails (booking confirmations, payment receipts, password resets).
• Communicate important updates about our services.
• Improve our website, services, and member experience.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

• Payment Processors: PayMongo processes payments on our behalf and is subject to their own privacy policy.
• Service Providers: Trusted third-party services that help us operate our platform (e.g., email delivery, analytics).
• Legal Requirements: When required by law, court order, or government authority.

We retain your personal information for as long as your account is active or as needed to provide services. If you request account deletion, we will delete your data within 30 days, except where retention is required by law (e.g., financial records).

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Withdraw consent for data processing at any time.
• Lodge a complaint with the National Privacy Commission (Philippines).

To exercise any of these rights, please contact us at [email protected].

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us: